Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New
     

2018 MA & PDP CAHPS Survey Administration Participation Form Is Available | Conditionally Approved MA & PDP CAHPS Survey Vendor List | MA CAHPS Scores by State | MA & PDP CAHPS Current & Historic Response Rates (Updated 6/2/17) | 2018 Minimum Business Requirements Are Now Available


2018 MA & PDP CAHPS Survey Administration Participation Form Is Available - (6/26/17)

The 2018 Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Administration Participation Form is now available. Organizations interested in applying to be considered for approval as a new MA & PDP CAHPS Survey vendor must submit a completed MA & PDP CAHPS Survey Administration Participation Form. This form will be available until July 14, 2017. Please click on the left hand Participation Form navigation button to access the MA & PDP CAHPS Survey Administration Participation Form.

Conditionally Approved MA & PDP CAHPS Survey Vendor List - (6/26/2017)

The list of conditionally approved MA & PDP CAHPS Survey Vendors is now available. Please note that this list may change as additional survey vendors become conditionally approved. Final approval of survey vendors is contingent upon participation in MA & PDP CAHPS Survey vendor training (scheduled in November 2017) and successful completion of a post-training quiz. Please click on the left hand Approved Survey Vendor List navigation button to access this list.

MA CAHPS Scores by State - (6/2/2017)

2016 Medicare Advantage CAHPS scores by state are now available. Please click here or on the Technical Specfications navigation button on the left.

Updated MA & PDP CAHPS Current & Historic Response Rates - (6/2/2017)

Current and historic response rates achieved by Medicare Advantage contracts and Prescription Drug Plan contracts participating in the MA & PDP CAHPS Survey are available. Also available are overall response rates for Medicare Advantage, Fee-for-Service and Prescription Drug Plans. Please click here or on the Technical Specifications navigation button on the left.

2018 Minimum Business Requirements Are Now Available - (4/21/2017) 

Survey vendors interested in applying to administer the 2018 Medicare Advantage & Prescription Drug Plan CAHPS (MA & PDP CAHPS) Survey must comply with all of the minimum business requirements. Specific information regarding requirements for relevant survey experience, organization survey capacity, quality control procedures and term requirement is available by clicking on the Business Requirements navigation button on the left.

 

This page was last modified on 6/26/2017