Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New
     

MA & PDP CAHPS Survey Vendor Training Scheduled for November 2, 2017 | 2018 MA & PDP CAHPS Survey Administration Participation Has Closed| Conditionally Approved MA & PDP CAHPS Survey Vendor List | MA CAHPS Scores by State | MA & PDP CAHPS Current & Historic Response Rates (Updated 6/2/17) 


MA & PDP CAHPS Survey Vendor Training Scheduled for November 2, 2017 - (8/9/17)

MA & PDP CAHPS Survey Vendor Training for 2018 survey administration is scheduled for November 2, 2017 via webinar. The MA & PDP CAHPS Survey Vendor Training will only be offered one time on November 2, 2017, for all new and renewal "Conditionally Approved" MA & PDP CAHPS Survey Vendors. There is no fee associated with this training session. More details regarding registration, time of training and agenda topics will be posted closer to the training date.

2018 MA & PDP CAHPS Survey Administration Participation Has Closed - (7/14/17)

The 2018 Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Participation has closed. The MA & PDP CAHPS Survey Participation Form is no longer being accepted.

Conditionally Approved MA & PDP CAHPS Survey Vendor List - (6/26/2017)

The list of conditionally approved MA & PDP CAHPS Survey Vendors is now available. Please note that this list may change as additional survey vendors become conditionally approved. Final approval of survey vendors is contingent upon participation in MA & PDP CAHPS Survey vendor training (scheduled in November 2017) and successful completion of a post-training quiz. Please click on the left hand Approved Survey Vendor List navigation button to access this list.

MA CAHPS Scores by State - (6/2/2017)

2016 Medicare Advantage CAHPS scores by state are now available. Please click here or on the Technical Specfications navigation button on the left.

Updated MA & PDP CAHPS Current & Historic Response Rates - (6/2/2017)

Current and historic response rates achieved by Medicare Advantage contracts and Prescription Drug Plan contracts participating in the MA & PDP CAHPS Survey are available. Also available are overall response rates for Medicare Advantage, Fee-for-Service and Prescription Drug Plans. Please click here or on the Technical Specifications navigation button on the left.

 

This page was last modified on 8/9/2017