Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New
     

 

Updated MA & PDP CAHPS Response Rates for Medicare Advantage, Fee-For-Service, and Prescription Drug Plans | 2017 MA & PDP CAHPS Case-Mix Adjustment Information Is Now AvailableUpdated English 2nd Mailing Cover Letters | MA & PDP CAHPS Survey Vendor List | 2018 Spanish, Chinese and Vietnamese MA & PDP CAHPS Survey Materials Are Now Available | November 2, 2017 MA & PDP CAHPS Survey Vendor Training Materials Are Now Available | The Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 Manual Is Now Available | 2018 English MA & PDP CAHPS Survey Materials Are Now Available |  Historic Data Page is Now Available | Scoring of MA & PDP CAHPS Survey Composite Measures Slides | MA & PDP CAHPS Case-Mix Variables from 1998-2017


Updated MA & PDP CAHPS Response Rates for Medicare Advantage, Fee-For-Service, and Prescription Drug Plans - (11/22/2017)

Please note that an updated file with the MA & PDP CAHPS Response Rates for Medicare Advantage, Fee-For-Service, and Prescription Drug Plans has been posted. The updated file provides response rate data for 2017 and corrects an error in the previous file involving transposition of the FFS and PDP columns for years 2011 - 2016. Please click on the link provided or the left hand Historic Data navigation button.  

2017 MA & PDP CAHPS Case-Mix Adjustment Information Is Now Available - (11/16/2017)

2017 MA & PDP CAHPS Case-Mix Adjustment Information can be found on the Case-Mix Adjustment Page. Please click here or on the Case-Mix Adjustment navigation button on the left.  

Updated English 2nd Mailing Cover Letters - (11/14/2017)

Please note that updated files of the English MA-only & MA-PD 2nd Mailing Cover Letter and PDP 2nd Mailing Cover Letter have been posted. The updated files provide Spanish text at the bottom of the letters with the instructions for requesting a Spanish translation. Please click on the link provided or the left hand Survey Instruments navigation button. The QAP&TS V8.0 Appendix M has been updated with the revised 2nd mailing cover letters, which can be accessed by clicking on the link provided or on the left hand Quality Assurance navigation button.

 MA & PDP CAHPS Survey Vendor List - (11/9/2017)

 The MA & PDP CAHPS Survey Vendor List for 2018 survey administration has been posted. Please click on the link provided or the left hand Approved Survey Vendor List navigation button.

2018 Spanish, Chinese and Vietnamese MA & PDP CAHPS Survey Materials Are Now Available - (11/8/2017)

The 2018 Spanish, Chinese and Vietnamese MA & PDP CAHPS Survey materials are now available for viewing or downloading. Please click on the link provided or the left hand Survey Instruments navigation button.

November 2, 2017 MA & PDP CAHPS Survey Vendor Training Materials Are Now Available - (10/26/2017)

The MA & PDP CAHPS Survey Vendor Training will be conducted via webinar on November 2, 2017. The following training materials are available for viewing and downloading:

  • Agenda for MA & PDP CAHPS Survey Vendor Training scheduled for Thursday, November 2, 2017.

  • PowerPoint Slides for the November 2017 MA & PDP CAHPS Survey Vendor Training. Note: To print multiple slides on one page, please adjust the “page scaling” item under printing options for your printer. Click on the drop-down box and select “multiple pages per sheet.”

The Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 Manual Is Now Available - (10/26/2017)

The Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0  can be accessed by clicking on the link provided or on the left hand Quality Assurance navigation button.

2018 English MA & PDP CAHPS Survey Materials Are Now Available - (10/26/2017)

The 2018 English MA & PDP CAHPS Survey materials are now available for viewing or downloading. Please click on the link provided or the left hand Survey Instruments navigation button.

Historic Data Page Is Now Available - (10/24/2017)

CAHPS Scores by State and MA & PDP CAHPS Current & Historic Response Rates can now be found on the Historic Data Page. Please click here or on the Historic Data navigation button on the left.

Scoring of MA & PDP CAHPS Survey Composite Measures Slides Have Been Updated - (10/24/2017)

The Scoring of MA & PDP CAHPS Survey Composite Measures slides have been updated. Please click here or on the Technical Specifications navigation button on the left.

MA & PDP CAHPS Case-Mix Variables from 1998-2017 - (9/19/2017)

The variables used as Case-Mix adjustors for the MA & PDP CAHPS Survey from 1998-2017 are now available. Please click here or on the Case-Mix Adjustment navigation button on the left.

 

 

This page was last modified on 11/22/2017