Medicare Advantage and Prescription Drug Plan CAHPS® Survey

Survey Instruments
     

2019 MA & PDP CAHPS English Survey Materials | 2019 MA & PDP CAHPS Spanish Survey Materials | 2019 MA & PDP CAHPS Chinese Survey Materials |2019 MA & PDP CAHPS Vietnamese Survey Materials | 2019 MA & PDP CAHPS Korean Survey Materials

English 2019 MA & PDP CAHPS Survey Materials

The MA & PDP CAHPS Survey materials for the mail component and telephone component of MA & PDP CAHPS Survey administration are available below.

English Medicare Advantage (MA-only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

English Medicare Advantage Prescription Drug Plan (PDP) Cover Letters

English Mail Surveys

English CATI Scripts

Spanish 2019 MA & PDP CAHPS Survey Materials

 Spanish Medicare Advantage (MA-only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

Spanish Medicare Advantage Prescription Drug Plan (PDP) Cover Letters

Spanish Mail Surveys

Spanish CATI Scripts

Chinese 2019 MA & PDP CAHPS Survey Materials

Chinese Medicare Advantage (MA-only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

Chinese Medicare Advantage Prescription Drug Plan (PDP) Cover Letters

Chinese Mail Surveys

Chinese CATI Scripts

Vietnamese 2019 MA & PDP CAHPS Survey Materials

Vietnamese Medicare Advantage (MA-only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

Vietnamese Medicare Advantage Prescription Drug Plan (PDP) Cover Letters

Vietnamese Mail Surveys

Vietnamese CATI Scripts

Korean 2019 MA & PDP CAHPS Survey Materials

 Korean Medicare Advantage (MA-only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

 Korean Medicare Advantage Prescription Drug Plan (PDP) Cover Letters

 Korean Mail Surveys

 Korean CATI Scripts

 

 

  This page was last modified on 11/8/2018