State and National Benchmarks for MA, FFS, & PDP CAHPS survey, 2022
2022 State and National Benchmarks for MA, FFS, & PDP CAHPS Survey
Medicare CAHPS Scores by State for Prior Years
Scores for reported measures were calculated from responses to the MA and FFS survey versions, and report state mean using both the original survey scale and the 0-100 scale (rounded to the nearest point). States are omitted from the table if the effective sample size is less than 350 enrollees. Reported measures include:
- Getting Needed Care
- Getting Appointments and Care Quickly
- Customer Service
- Care Coordination
- Getting Needed Prescription Drugs (MA-PD)
- Rating of Health Plan
- Rating of Health Care Quality
- Rating of Drug Plan (MA-PD)
- Annual Flu Vaccine
2021 Medicare CAHPS Scores by State
2019 Medicare CAHPS Scores by State
2018 Medicare CAHPS Scores by State
MA & PDP CAHPS Current & Historic Response Rates
Detailed current and historic response rate information is available by survey mode for MA and PDP CAHPS, and overall for MA, PDP, and FFS CAHPS.
Current and Historic Overall Response Rates
Current and Historic Response Rates by Mode
For additional information on response rates, including risk of off-cycle surveys, please visit the Webcasts and Educational Resources page by clicking the link provided or the navigation button on the left.
Please use the following citation when referencing material on this website. [www.MA-PDPCAHPS.org] Centers for Medicare & Medicaid Services, Baltimore, MD. Month, Date, Year the page was accessed. www.MA-PDPCAHPS.org.
This page was last modified on 2/17/2023