Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New

2021 Medicare CAHPS Scores by State Are Now Available| 2021 Between-Contract Variances for Reported MA Measures Are Now Available2021 Case-mix, Case-mix Coefficients, and National Means Are Now AvailableMA & PDP CAHPS Survey Vendor Training Scheduled for November 3, 2021 Updated Response Rate Document Is Now Available | 2022 MA & PDP CAHPS Survey Administration Participation Has Closed  


2021 Medicare CAHPS Scores by State Are Now Available - (8/31/2021)

The 2021 Medicare CAHPS Scores by State are now available on the Comparative Data page. Click on the link provided or the left hand Comparative Data navigation button.

2021 Between-Contract Variances for Reported MA Measures Are Now Available - (8/20/2021)

The 2021 Between-Contract Variances for Reported MA Measures are now available on the Scoring and Star Ratings page. Click on the link provided or the left hand Scoring and Star Ratings navigation button.

2021 Case-mix, Case-mix Coefficients, and National Means Are Now Available - (8/11/2021)

The 2021 Case-mix, Case-mix Coefficients, and National Means for MA & PDP CAHPS documents are now available on the Scoring and Star Ratings page. Click on the link provided or the left hand Scoring and Star Ratings navigation button.

MA & PDP CAHPS Survey Vendor Training Scheduled for November 3, 2021 - (8/11/2021)

MA & PDP CAHPS Survey Vendor Training for 2022 survey administration is scheduled for November 3, 2021 via webinar. The MA & PDP CAHPS Survey Vendor Training will only be offered one time on November 3, 2021. There is no fee associated with this training session. More details regarding registration, time of training, and agenda topics will be posted closer to the training date.

Updated Response Rate Document Is Now Available - (7/22/2021)

The Comparative Data page has been revised to include updated Response Rate information. The document can be accessed by clicking on the link provided or on the left hand Comparative Data navigation button.

2022 MA & PDP CAHPS Survey Administration Participation Has Closed - (7/16/2021)

The 2022 Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Participation has closed. The MA & PDP CAHPS Survey Participation Form is no longer being accepted.

 

 This page was last modified on 8/31/2021