Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New
     

Updated MA & PDP CAHPS Current and Historic Response Rates for Medicare Advantage and Prescription Drug Plans | MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 - Summary of Updates | Updated MA & PDP CAHPS Response Rates for Medicare Advantage, Fee-For-Service, and Prescription Drug Plans | 2017 MA & PDP CAHPS Case-Mix Adjustment Information Is Now AvailableUpdated English 2nd Mailing Cover Letters | MA & PDP CAHPS Survey Vendor List | 2018 Spanish, Chinese and Vietnamese MA & PDP CAHPS Survey Materials Are Now Available | The Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 Manual Is Now Available | 2018 English MA & PDP CAHPS Survey Materials Are Now Available  


Updated MA & PDP CAHPS Current and Historic Response Rates for Medicare Advantage and Prescription Drug Plans - (12/15/2017)

 MA & PDP CAHPS Response Rates for Medicare Advantage and Prescription Drug Plans have been updated. The updated file includes overall response rate data and response rates by mode for 2017. Please click on the link provided or the left hand Historic Data navigation button.

MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 - Summary of Updates - (11/30/2017)

The MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 (QAP&TS V8.0) Summary of Updates document is a reference tool that highlights the major changes from the QAP&TS V7.0 to V8.0. This document is not a substitute for reviewing the MA & PDP CAHPS QAP&TS V8.0 in its entirety. The Summary of Updates document may be found by clicking on the link provided or the left hand Quality Assurance navigation button.

Updated MA & PDP CAHPS Response Rates for Medicare Advantage, Fee-For-Service, and Prescription Drug Plans - (11/22/2017)

Please note that an updated file with the MA & PDP CAHPS Response Rates for Medicare Advantage, Fee-For-Service, and Prescription Drug Plans has been posted. The updated file provides response rate data for 2017 and corrects an error in the previous file involving transposition of the FFS and PDP columns for years 2011 - 2016. Please click on the link provided or the left hand Historic Data navigation button.  

2017 MA & PDP CAHPS Case-Mix Adjustment Information Is Now Available - (11/16/2017)

2017 MA & PDP CAHPS Case-Mix Adjustment Information can be found on the Case-Mix Adjustment Page. Please click here or on the Case-Mix Adjustment navigation button on the left.  

Updated English 2nd Mailing Cover Letters - (11/14/2017)

Please note that updated files of the English MA-only & MA-PD 2nd Mailing Cover Letter and PDP 2nd Mailing Cover Letter have been posted. The updated files provide Spanish text at the bottom of the letters with the instructions for requesting a Spanish translation. Please click on the link provided or the left hand Survey Instruments navigation button. The QAP&TS V8.0 Appendix M has been updated with the revised 2nd mailing cover letters, which can be accessed by clicking on the link provided or on the left hand Quality Assurance navigation button.

 MA & PDP CAHPS Survey Vendor List - (11/9/2017)

 The MA & PDP CAHPS Survey Vendor List for 2018 survey administration has been posted. Please click on the link provided or the left hand Approved Survey Vendor List navigation button.

2018 Spanish, Chinese and Vietnamese MA & PDP CAHPS Survey Materials Are Now Available - (11/8/2017)

The 2018 Spanish, Chinese and Vietnamese MA & PDP CAHPS Survey materials are now available for viewing or downloading. Please click on the link provided or the left hand Survey Instruments navigation button.

The Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 Manual Is Now Available - (10/26/2017)

The Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0  can be accessed by clicking on the link provided or on the left hand Quality Assurance navigation button.

2018 English MA & PDP CAHPS Survey Materials Are Now Available - (10/26/2017)

The 2018 English MA & PDP CAHPS Survey materials are now available for viewing or downloading. Please click on the link provided or the left hand Survey Instruments navigation button.

 

 

 

This page was last modified on 12/15/2017