Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New
     

MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 - Technical Corrections and Clarifications Update  | 2019 Minimum Business Requirements Are Now Available |  Updated Chinese MA-only & MA-PD Mail Surveys | Updated Spanish MA-PD CATI Script


MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 - Technical Corrections and Clarifications Update - (5/10/2018)

A revised MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V8.0 - Technical Corrections and Clarifications document has been posted to include additional survey material items that require content corrections and clarifications. Specifically, the May 10, 2018 update includes revision to Appendix I - Vendor Survey File Record Layout and Beneficiary Response Section for all surveys. Please click on the link provided or the left hand Quality Assurance navigation button. 

2019 Minimum Business Requirements Are Now Available - (4/23/2018)

Survey vendors interested in applying to administer the 2019 Medicare Advantage & Prescription Drug Plan CAHPS (MA & PDP CAHPS) Survey must comply with all of the minimum business requirements. Specific information regarding requirements for relevant survey experience, organization survey capacity, quality control procedures and term requirement is available by clicking on the Business Requirements navigation button on the left. 

Updated Chinese MA-only & MA-PD Mail Surveys - (3/2/2018)

Revised Chinese MA-only & MA-PD Mail Surveys are posted to include the revisions noted in the Technical Corrections and Clarifications document. Please click on the link provided or the left hand Survey Instruments navigation button.

Updated Spanish MA-PD CATI Script - (2/6/2018)

A revised MA & PDP CAHPS Spanish MA-PD CATI Script was posted to include the revisions noted in the Technical Corrections and Clarifications document. Please click on the link provided or the left hand Survey Instruments navigation button.

 

  

This page was last modified on 5/10/2018