Medicare Advantage and Prescription Drug Plan CAHPS® Survey

Current Data Collection Materials
     

2020 MA & PDP CAHPS English Survey Materials | 2020 MA & PDP CAHPS Spanish Survey Materials | 2020 MA & PDP CAHPS Chinese Survey Materials |2020 MA & PDP CAHPS Vietnamese Survey Materials | 2020 MA & PDP CAHPS Korean Survey Materials

Current surveys can be found below; surveys from prior administration periods can be found on the Survey Instruments and Specifications page using the following link: Historic MA & PDP CAHPS Surveys.

English 2020 MA & PDP CAHPS Survey Materials

The MA & PDP CAHPS Survey materials for the mail component and telephone component of MA & PDP CAHPS Survey administration are available below.

English Medicare Advantage (MA-Only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

English Prescription Drug Plan (PDP) Cover Letters

English Mail Surveys

English CATI Scripts

Spanish 2020 MA & PDP CAHPS Survey Materials

Spanish Medicare Advantage (MA-Only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

Spanish Prescription Drug Plan (PDP) Cover Letters

Spanish Mail Surveys

Spanish CATI Scripts

Chinese 2020 MA & PDP CAHPS Survey Materials

Chinese Medicare Advantage (MA-Only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

Chinese Prescription Drug Plan (PDP) Cover Letters

Chinese Mail Surveys

Chinese CATI Scripts

Vietnamese 2020 MA & PDP CAHPS Survey Materials

Vietnamese Medicare Advantage (MA-Only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

Vietnamese Prescription Drug Plan (PDP) Cover Letters

Vietnamese Mail Surveys

Vietnamese CATI Scripts

Korean 2020 MA & PDP CAHPS Survey Materials

Korean Medicare Advantage (MA-Only) and Medicare Advantage Prescription Drug (MA-PD) Survey Cover Letters

Korean Prescription Drug Plan (PDP) Cover Letters

Korean Mail Surveys

 Korean CATI Scripts

 

 

  This page was last modified on 3/13/2020