Survey Instruments and Specifications
Versions of the current and historic MA & PDP CAHPS Surveys are available going back to 2011.
In July 2017, CMS conducted focus groups with Medicare beneficiaries residing in Puerto Rico on access to care (appointment setting, access to urgent care) and wait time after arriving for an appointment. A PDF document containing a summary of the focus group findings can be found here.
A document containing a list of Medicare CAHPS survey items that have poor psychometric performance for contract-level measurement can be found here. We recommend employing caution in using these items for contract-level measurement and other research purposes.
This page was last modified on 3/13/2020