Medicare Advantage and Prescription Drug Plan CAHPS® Survey

Survey Instruments and Specifications
     

Survey Instruments and Specifications

MA & PDP CAHPS Current and Historic Survey Versions

Versions of the current and historic MA & PDP CAHPS Surveys are available going back to 2011.

 

Current Data Collection Materials (2020)

2019 Survey Instruments and Specifications

2018 Survey Instruments and Specifications

2017 Survey Instruments and Specifications

2016 Survey Instruments and Specifications

2015 Survey Instruments and Specifications

2014 Survey Instruments and Specifications

2013 Survey Instruments and Specifications

2012 Survey Instruments and Specifications

2011 Survey Instruments and Specifications

 

2017 Beneficiary Focus Groups Conducted in Puerto Rico

In July 2017, CMS conducted focus groups with Medicare beneficiaries residing in Puerto Rico on access to care (appointment setting, access to urgent care) and wait time after arriving for an appointment. A PDF document containing a summary of the focus group findings can be found here.

 

Psychometric Performance of Medicare CAHPS Survey Items

A document containing a list of Medicare CAHPS survey items that have poor psychometric performance for contract-level measurement can be found here. We recommend employing caution in using these items for contract-level measurement and other research purposes.

 

This page was last modified on 3/13/2020