Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New

MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 – Technical Corrections and ClarificationsThe MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 (QAP&TS V15.0) Summary of Updates Document Is Now AvailableMA & PDP CAHPS Survey Vendor List| November 14, 2024 MA & PDP CAHPS Survey Vendor Training Materials Are Now Available |The Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 Manual Is Now Available2025 MA & PDP CAHPS English and Spanish Survey Materials Are Now Available


MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 - Technical Corrections and Clarifications 

Subsequent to the production of the MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 (QAP&TS V15.0), it has been determined that there are specific items that require content updates. These include the OMB expiration date and clarifying text for coding web surveys when the enrollee breaks off the survey. The updates may be found in the December 2024 version of the MA & PDP CAHPS Survey QAP&TS V15.0 – Technical Corrections and Clarifications document.

The MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 (QAP&TS V15.0) Summary of Updates Document Is Now Available - (11/20/2024)

The MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 (QAP&TS V15.0) Summary of Updates document is now available. Please click on the link provided or the left hand Quality Assurance navigation button.

MA & PDP CAHPS Survey Vendor List - (11/18/2024)

The MA & PDP CAHPS Survey Vendor List for 2025 survey administration has been posted. Please click on the link provided or the left hand Approved Survey Vendor List navigation button.

November 14, 2024 MA & PDP CAHPS Survey Vendor Training Materials Are Now Available - (11/7/2024)

The MA & PDP CAHPS Survey Vendor Training will be conducted via webinar on November 14, 2024. The following training materials are available for viewing and downloading:

  • Agenda for the MA & PDP CAHPS Survey Vendor Training scheduled for Thursday, November 14, 2024
  • PowerPoint Slides for the November 2024 MA & PDP CAHPS Survey Vendor Training. Note: To print multiple slides on one page, please adjust the “page scaling” item under printing options for your printer. Click on the drop-down box and select “multiple pages per sheet."

The Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 Manual Is Now Available – (11/7/2024) 

The Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 can be accessed by clicking on the link provided or on the left hand Quality Assurance navigation button.

2025 MA & PDP CAHPS English and Spanish Survey Materials Are Now Available – (11/7/2024)

The 2025 MA & PDP CAHPS English and Spanish Survey materials are now available for viewing or downloading. Please click on the link provided or the left hand Current Data Collection Materials navigation button.

 

This page was last modified on 12/10/2024