Medicare Advantage and Prescription Drug Plan CAHPS® Survey

What's New

2025 MA & PDP CAHPS Survey Administration Participation Has Closed | MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V14.1 – Technical Corrections and Clarifications |  2025 Minimum Business Requirements Are Now AvailableUpdated MA & PDP CAHPS Fact Sheet


2025 MA & PDP CAHPS Survey Administration Participation Has Closed – (7/15/2024)

The 2025 Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey Participation has closed. The MA & PDP CAHPS Survey Participation form is no longer being accepted.

MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V14.1 – Technical Corrections and Clarifications – (4/19/2024)  

Subsequent to the production of the MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V14.1 (QAP&TS V14.1), it has been determined that there are specific items that require content updates. These include items pertaining to the Applicable to All Items for MA-Only and MA-PD surveys and the Survey Response Sections for MA-Only and MA-PD surveys. The updates may be found in the April 2024 version of the MA & PDP CAHPS Survey QAP&TS V14.1 – Technical Corrections and Clarifications document.

2025 Minimum Business Requirements Are Now Available – (4/5/2024) 

Survey vendors interested in applying to administer the 2025 Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey must comply with all of the minimum business requirements. Specific information regarding requirements for relevant survey experience, organization survey capacity, quality control procedures and approval terms is available by clicking on the link provided or on the left hand Business Requirements navigation button.

Updated MA & PDP CAHPS Fact Sheet – (3/20/2024)  

The updated MA & PDP CAHPS Fact Sheet may be accessed by clicking on the link provided or the left hand Program Overview navigation button. 

This page was last modified on 7/15/2024