2026 Minimum Business Requirements Are Now Available | MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 – Updated Technical Corrections and Clarifications | Updated MA & PDP CAHPS Fact Sheet| 2025 MA & PDP CAHPS Optional Language Survey Materials Are Now Available | The MA & PDP CAHPS QAP&TS V15.0 Optional Language Frequently Asked Questions for Customer Support (FAQs) Are Now Available
2026 Minimum Business Requirements Are Now Available – (4/4/2025)
Survey vendors interested in applying to administer the 2026 Medicare Advantage & Prescription Drug Plan (MA & PDP) CAHPS Survey must comply with all of the minimum business requirements. Specific information regarding requirements for relevant survey experience, organization survey capacity, quality control procedures and approval terms is available by clicking on the link provided or on the left hand Business Requirements navigation button.
MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 - Updated Technical Corrections and Clarifications - (3/25/2025)
Subsequent to the production of the MA & PDP CAHPS Survey Quality Assurance Protocols & Technical Specifications V15.0 (QAP&TS V15.0), it has been determined that there are specific items that require content updates. The response for one of the MA & PDP CAHPS Frequently Asked Questions (FAQ) for Customer Support has been updated. The update may be found in the March 2025 version of the MA & PDP CAHPS Survey QAP&TS V15.0 – Technical Corrections and Clarifications document.
Updated MA & PDP CAHPS Fact Sheet – (3/11/2025)
The updated MA & PDP CAHPS Fact Sheet may be accessed by clicking on the link provided or the left hand Program Overview navigation button.
2025 MA & PDP CAHPS Optional Language Survey Materials Are Now Available – (2/25/2025)
The 2025 MA & PDP CAHPS Survey materials are now available in all languages for viewing or downloading. Please click on the link provided or the left hand Current Data Collection Materials navigation button.
The MA & PDP CAHPS QAP&TS V15.0 Optional Language Frequently Asked Questions for Customer Support (FAQs) Are Now Available - (2/25/2025)
The MA & PDP CAHPS QAP&TS V15.0 Frequently Asked Questions for Customer Support (FAQs) are now available in all languages for viewing or downloading. Please click on the link provided or the left hand Quality Assurance navigation button.
This page was last modified on 4/4/2025